Researching a good nursing home (skilled nursing facility) is no small task, especially if you're doing the research during a medical crisis. My navigational guide should help you get a solid start but it's not meant to be the only tool you use. The ombudsman, too, can be very helpful to you. This person's name and phone number are posted in the lobby of the nursing home.

• Part 1 identifies questions you can ask over the phone to narrow your search. Ask to speak to the Admissions Director.
• Part 2 centers on Nursing Home Survey and Inspection Reports. It guides you on how to get the reports, what to look for, and how to interpret the findings.
• Part 3 gives you a list of things to look for when you visit the facility.

Throughout the guide you're given tips to help you better understand why you're asking these questions. Feel free to make copies of this guide for each facility you research.